Why does every auction I want to bid in asks me to contact customer service?

Some auction item require special licensing or special services. Depending on what item you are bidding on, restrictions may apply. Please do contact customer service at (215) 289-0300 with inventory number you are interested in for more details. Read more

How can I find out how much a truck sold for at auction?

Most of the time we might have that information. Please reply back with inventory number for more potential information. Read more

Are all fees included in the ‘Buy it Now’ price?

All fees are separate. Please use the Fee Calculator located next to the Bid or Buy Now buttons to determine your total amount due. Read more

How do buyers inspect vehicles?

Inspections are not available as our service. You must be a registered dealer with that particular auction to go in and inspect a vehicle. Some auctions do provide inspection services for extra charge prior to the auction. Read more

Why do I have to submit a credit card to increase a bid on a car I already bid on?

Each vehicle you bid on require a deposit. A deposit must be either $400 or 10% of your bid (whichever is greater). So, for example, if your original bid was $4000, your required deposit was $400. If you later decide to increase that bid to $5000, an additional $100 will be required to up that bid to $5000. Learn more about How does RideSafely Services – Copart Auction, IAAI work and How much is the security deposit.
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