How can I bid on Insurance company cars only. I don’t want to buy a car that someone bought from the insurance company and then re-sells it at auction.

We have no way of knowing that unless we are looking at a particular vehicle. If you have vehicles in question, please feel free to contact us with inventory numbers and we will do our research to let you know who might be selling this vehicle as well as our opinion on those vehicles. Our customer service number is (215) 289-0300. Read more

I want to buy a truck but do really understand how it works i know we can bid and also we can buy now but when bidding do i put a deposit down before i bid and if so do i get my deposit back if i don’t win bid?

Yes, you must put a deposit down before you can activate any bid. The deposit is either $400 or 10% of your bid amount (whichever is greater). Considering we don’t actually charge your credit card for the deposit amount, we just put a hold on it, the funds never leave your credit card. If we do not use your deposit towards a purchase, the hold will automatically get released within 5 business days back to you credit card. Learn more about Credit Card Hold FAQ. Read more

Can I participate in the auction without a preliminary bid?

Yes. Some auctions are available for live bidding. If you see an item which has a green Live auction broadcast icon, you can participate in the live auction yourself. Please make sure you have sufficient deposit available on your RideSafely.com to bid up to your maximum bid. Read more

If i have the highest bid at the end and there’s no live bidding, do i automatically win?

There is still a live auction that we have to attend with your bid. If we end up being the highest bidders at the live auction and there is no reserve, you will be notified of winning the item. Read more