Shipment FAQs
- Is a car insured if it gets damaged during shipping?
- If I purchase a car at an auction and arrange shipment through my shipping company, who is responsible for the late fee if the car isn’t picked up within four days?
- When the car is delivered, do I need to sign anything or present any paperwork?
- I received my vehicle from the shipping company and it has more damage than was shown in the original pictures. What can I do?
- Are shipping fees different from auction fees?
- I want to buy a used car and ship it to Ethiopia via the Port of Djibouti. Could you please assist me with the process?
- Can I arrange for pickup or shipping by myself after winning at the auction?
- If I win a bid and the car is out of state, can I drive it back home?
- How many auction sites do you have, and where are they located for pick-up?
- Can I pick up the car with a clean title that I won and start driving it?
- Are there any fees due at the pickup location?
- After winning a bid, how can I arrange for the car to be shipped to my country, Ghana?
- After I win a car, I’d like to go and pick it up myself. Do I get a temporary license plate?
- What does “Attention: This is an offsite sale. Pickup location may differ from the auction location” mean?
- If the vehicle, transport, and all fees have been paid, and the paperwork is complete, but transport did not pick up the vehicle by the due date, is the vehicle considered abandoned and will it be resold?
