How long after online bidding ends does total bidding end and award of truk to bidder occurs?

Once the bidding ends on our site, the live auction will begin within half hour. Bidding could go on all day. Results are usually available by end of the day or may take up to 48 hours. Read more

What happens if I win a vehicle at the auction, but then change my mind and decide that I do not want it?

All bids are binding and all sales are final. If we successfully win a vehicle for you at auction and you decide to change your mind or forgo the sale, your deposit will be kept for relisting fees. Please be aware, relisting fees vary by auction. The minimum relist fee is $400 and it may be as high as 15% of your winning bid. Read more

How to delete a bid?

Please keep in mind, all bids are binding. If you need to delete a bid, you must contact customer at (215) 289-0300 and a representative would be able to assist you and finding out if there is still time to delete or the item is already going through the auction. Read more

How can I bid on Insurance company cars only. I don’t want to buy a car that someone bought from the insurance company and then re-sells it at auction.

We have no way of knowing that unless we are looking at a particular vehicle. If you have vehicles in question, please feel free to contact us with inventory numbers and we will do our research to let you know who might be selling this vehicle as well as our opinion on those vehicles. Our customer service number is (215) 289-0300. Read more

Do i need a specific license to buy now or enter a bid on the auction ?

No. You do not need to have any special licensing to bid or win. We have all the licenses required. All you need to have is a valid driver license and/or passport if it is for export. Read more