How do I know if I won the bid?
If we are able to purchase the vehicle for you at the auction you will:
- a. Receive an email from us letting you know you won.
- b. An invoice would be posted for you on your ridesafely.com account.
- c. We will also call you with further instructions.
If ever in doubt, please contact our customer service at (215) 289-0300. Read more
How can I see the extent of damage that was repaired?
In most cases you cannot. You would have to really rely on pictures and the damage description to assume the damage. If you wish, you can call our office at (215) 289-0300 and we can try to check if we have any additional information for you. Read more
What does the Title Designation ‘DIS/DLR/EXP ONLY’ Indicate?
Understanding ‘DIS/DLR/EXP ONLY’: This designation specifies the dealer license type required to place a bid on the vehicle. It is a detail relevant to our operations and does not impact our customers’ bidding process.
Should you have further inquiries, our RideSafely support team is ready to assist. Connect with us directly at (215) 289-0300.
Thank you,
Team RideSafely.com
feedback[at]ridesafely.com
What does it mean the damage type Water/Flood?
A “flood title” on vehicle details means the car has damage from sitting in water deep enough to fill the engine compartment.
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