Preliminary bidding means bidding before the actual auction takes place. This is where RideSafely.com will collect the highest bidder and then present that offer at the actual live auction.
Keep in mind, we will bid in the smallest possible increments up to your max bid (if necessary) to try to get the best price for you at the vehicle auction. Read more
Any additional damages that were not advertised must be presented to the auction facility staff during vehicle pick-up, prior to leaving the auction facility. Once a vehicle is picked up and removed from the insurance auction facility, ridesafely.com cannot be held responsible for any damages and will not be able to reimburse you. It is the customer/shipper`s responsibility to notify the auction facility of any damages or refuse pick up due to additional damages. If you or your shipper arrive to pick the vehicle up and there are damages, notify the auction facility staff and contact our office. In addition, please take photos of the damages and a copy of the release form/shippers bill of lading and e-mail these items to us.
Ridesafely.com does not repair vehicles and, for legal reasons, does not provide repair estimates. Prices for new parts can be obtained from a local authorized dealer (of your vehicle make). Prices for used parts can be obtained from a local salvage yard or an on-line auction site.
Some Insurance Auctions provide only the first 11 digits of the VIN for decoding purposes. The winner will receive the complete VIN.
Insurance Auctions often lack detailed damage reports or comprehensive vehicle descriptions. Typically, concise information regarding the Loss Type and Damage Type can be found in the Vehicle Description section of each listing. Our affiliated dealers, authorized by the Insurance Auctions, ensure that all available information is transparently displayed on our website.
If you have any additional questions, please do not hesitate to contact us at (215) 289-0300.
Thank you,
Team RideSafely.com
feedback[at]ridesafely.com