What does “Attention: This is an offsite sale. Pickup location may differ from the auction location” mean?

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“Offsite sale” indicates that a vehicle is located away from the main auction branch. This means the vehicle is not physically present at the auction facility but is still available for purchase through the standard auction process. If you win such an item, please ensure you contact RideSafely at least 24 hours in advance to arrange for pickup.

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If you have any additional questions, please do not hesitate to contact RideSafely at (215) 289-0300.

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How long do I have to pick up the item after the auction closes?

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Following a purchase, the auction houses typically provide a window of 2 to 4 business days for item pickup. However, this duration can vary depending on the specific auction.

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For any additional questions or support, don’t hesitate to contact the RideSafely team at (215) 289-0300.

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Team RideSafely.com
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How do I know where to pick up the car?

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As soon as your item is ready for pickup, we will send you an email containing the pickup location. Additionally, you can find all the necessary pickup information and details directly on your invoice.

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Got more questions or need assistance? We’re here to help. Reach out to us anytime at (215) 289-0300.

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What time can I pick up my vehicle?

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Auction yards are operational from Monday to Friday, 8:00 AM to 5:00 PM local time. To ensure a smooth pick-up process, we recommend arriving or having your transporter present at the yard by 4:30 PM at the latest.

Please be aware that the auction yards are closed on major US holidays. For specifics on dates or locations, it’s best to contact our office directly. Current time in our office: Sat, 27 Apr 2024 4:03 pm, EDT.

Have questions? Our RideSafely support team is ready to assist you. Call us at (215) 289-0300 for immediate help.

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How long before I pick up my purchase?

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Once the item is fully paid and all documents are signed and received. Pick up information will be provided and you can pick up right away. Read more