If i choose to purchase a Buy Now vehicle do i still have to pay a auction fee? What are all the relevant fees when purchasing a buy now vehicle?

All fees still apply unless this item is listed under a special promotion as NO FEES. Please use a fee calculator located on every page next to the bid button to figure our applicable fees. Read more

I was notified I had the high bid on a vehicle which is now on “Awaiting Results”. Can you tell me how long it will be before I can proceed with the purchase?

Auction results may take up to 48 hrs to be posted. Read more

I just placed a BID on a live Auction. I was supposed to be the winner (Your site said “Your BID” with green – that means my bid was the first one). However, when the auction completed with my last price, I did not win the car. Can you please explain why?

You did end up the highest bidder at the live auction. Currently we are waiting for the results of this item as it is on approval. We will notify you in either way. Please keep in mind, the auction can take up to 48 hours to make a decision. Read more

RideSafely is Requiring a $600 bid deposit. Do I get this back if I do not win the auction, or I just want it returned?

Yes. As a matter of fact, we don’t actually charge your credit card. We preauthorize it. So if we do not claim it for an actual purchase or you are currently not using it to secure your bid, it will automatically expired back to your card within 5 days. You can always request a refund online or by calling us and get it back sooner. Learn more about Credit Card Hold FAQ. Read more

How does a person who doesn’t live in the USA make payment for car. Do you accept Visa or Master cards?

Yes, we do accept credit cards from overseas but for deposit only. Full payment must be made through a bank wire transfer. Banking information will be provided to you at the time of purchase. Read more