How do I get a wire transfer refund?

You can request a wire transfer refund through your RideSafely online account or by emailing our support team with the necessary details.

Option 1: Request Through Your RideSafely Account

1. Log in to your RideSafely account.
2. Go to the “My Transactions” section and select “Credits.”
3. Enter your banking details as requested, including:
• Account holder’s name
• Account number
• Routing or SWIFT code
• Bank name and address

Option 2: Request by Email

You can also send your refund request to info[at]ridesafely.com or csr[at]ridesafely.com. Please include:

• Your full name (as listed on the wire transfer)
• Account number and routing or SWIFT code
• The address associated with your RideSafely account

Important: The name on the refund request must match the name from the original wire transfer we received. Refunds cannot be processed if the account information does not match.

Should you require further assistance or have any questions, the RideSafely team is readily available. Connect with us directly by calling (215) 289-0300.

Thank you,
The RideSafely Team
feedback[at]ridesafely.com