Security Deposit Refunds

Your security deposit is fully refundable if our affiliate dealers do not obtain a vehicle. For instance, if the bid at the Insurance Auction exceeds your RideSafely.com offer or the bid is not accepted. However, the deposit becomes non-refundable if our dealer secures the vehicle and you opt not to complete the purchase. For more detailed information, please refer to our FAQ sections on the cancellation policy.

Our affiliated dealers determine refund methods. Please note that international customers exclusively receive refunds through wire transfers. Wire transfer fees will be deducted from the deposit amount. An incoming wire fee of $7.50 is applicable for refunds via check. U.S. customers receiving wire refunds will have $17.50 deducted for both incoming and outgoing wire fees. International wire refunds will incur a $35 fee to cover additional charges.

Please note that for RideSafely’s European operations, all refunds are processed solely through wire transfer.

Should you have further inquiries, our RideSafely support team is ready to assist. Connect with us directly at (215) 289-0300.

Thank you,
Team RideSafely.com
feedback[at]ridesafely.com