Process FAQs

Our auction interface is designed to be straightforward and user-friendly, giving you the confidence to participate. However, if you have any questions about the process, please find the answers below.

  1. Can RideSafely purchase a vehicle with a “Dealer Only” listing?
  2. Does my prebid stay until auction time?
  3. How can I know if I am the highest bidder?
  4. How do I place bids online at an auction?
  5. Can RideSafely place bids at the Dallas IAAI Auction on my behalf?
  6. Can I participate in the auction without placing a preliminary bid?
  7. I was the leading bidder in a live auction (indicated by “Your BID” in green), but I didn’t win. Why not?
  8. How soon can I bid after making a deposit?
  9. Can I buy cars with an IAA Account?
  10. Do you carry all IAAI auctions?
  11. Does the customer or the affiliated dealer place the bid?
  12. How does proxy bidding work?
  13. How many bids are allowed at one time?
  14. How can I increase my bidding limit on a particular vehicle?
  15. What happens to the deposit if no bids are won on that day?
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