Process FAQs
- How do I find out if a car has a reserve?
- Do all cars have a hidden reserve? I could be the highest bidder and still not win.
- Can I attend and bid at the live auction?
- Will the hold on my bidding limit be released after this car’s auction, or will it apply to other cars?
- Why was my highest bid not approved?
- Where can one participate in or observe the live auction?
- When will I receive notification of the results from the Insurance Auction?
- How can I find out if I won the bid?
- When do preliminary bids need to be submitted to participate in the auction?
- How can I bid on an auction that has already started?
- Does “Buy Now Price” mean the vehicle is all mine if I can pay for it?
- How does bidding on multiple items work?
- What is the process after I win the bid?
- Can I bid beyond my desired bid limit while the auction is in progress?
- When does the auction take place after preliminary bidding has closed?
