RideSafely’s bidding has ended. Is my bid the highest?

/0 Comments/in /by

If a customer has the highest ACTIVE bid at the end of the RideSafely.com end of bidding time, we automatically notify him via e-mail and update his account on RideSafely.com. It is the customer’s responsibility to check his e-mail and bid status by selecting the `My Account` menu and then the `My Bids` option.

If the customer never activated a ‘Pending Bid’, it`s not considered to be the highest and won`t be presented at the auction. To activate a bid the customer must submit a security deposit of $400.00 or 10% of the bid amount (whichever is greater). Up until the RideSafely.com bidding closes, we notify customers via email when they have been outbid, or if they need to activate their bid. We also recommend customers to regularly check their bid status in the “My Bids” page before the bidding ends.

Next, one of our affiliated dealers, on your behalf, bids at the Insurance Auction (closed to the general public). If the bid is accepted by the Insurance Auction, our authorized affiliate dealer acquires the vehicle for the customer.

I received my vehicle from the shipping company and there is more damage than displayed in the original pictures. What can I do?

/0 Comments/in /by

Any additional damages that were not advertised must be presented to the auction facility staff during vehicle pick-up, prior to leaving the auction facility. Once a vehicle is picked up and removed from the insurance auction facility, ridesafely.com cannot be held responsible for any damages and will not be able to reimburse you. It is the customer/shipper`s responsibility to notify the auction facility of any damages or refuse pick up due to additional damages. If you or your shipper arrive to pick the vehicle up and there are damages, notify the auction facility staff and contact our office. In addition, please take photos of the damages and a copy of the release form/shippers bill of lading and e-mail these items to us.