If a customer has the highest ACTIVE bid at the end of the RideSafely.com end of bidding time, we automatically notify him via e-mail and update his account on RideSafely.com. It is the customer’s responsibility to check his e-mail and bid status by selecting the `My Account` menu and then the `My Bids` option.
If the customer never activated a ‘Pending Bid’, it`s not considered to be the highest and won`t be presented at the auction. To activate a bid the customer must submit a security deposit of $400.00 or 10% of the bid amount (whichever is greater). Up until the RideSafely.com bidding closes, we notify customers via email when they have been outbid, or if they need to activate their bid. We also recommend customers to regularly check their bid status in the “My Bids” page before the bidding ends.
Next, one of our affiliated dealers, on your behalf, bids at the Insurance Auction (closed to the general public). If the bid is accepted by the Insurance Auction, our authorized affiliate dealer acquires the vehicle for the customer.