Process FAQs
- I was trying to bid on a car, but it said I have to contact customer service
- Has RideSafely’s bidding concluded?
- Can you bid below the Buy It Now price and win the auction?
- How do I find out if a car has a reserve?
- Will the hold on my bidding limit be released after this car’s auction, or will it apply to other cars?
- Where can one participate in or observe the live auction?
- When will I be notified of the Insurance Auction results?
- How can I find out if I won the bid?
- When do preliminary bids need to be submitted to participate in the auction?
- Can I bid beyond my desired bid limit while the auction is in progress?
- When does the auction take place after preliminary bidding has closed?
- Is the preliminary bid or closed bid the final price, or is there more bidding involved?
- What does “Current Bid: Auction Preliminary Bid” mean?
- Can RideSafely purchase a vehicle with a “Dealer Only” listing?
- Does my prebid stay until auction time?
