After I send my wire transfer, how do I confirm it was received?

Once your wire transfer is received in our bank account, it will be promptly posted to your RideSafely account. We kindly ask that you email us a copy of the wire transfer receipt after initiating the transfer. This allows us to accurately match your payment to incoming wires and ensure it is applied correctly to your account.

If you have any additional questions or need further assistance, please don’t hesitate to contact the RideSafely team at (215) 289-0300.

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Why do I have to pay for a bid while the bidding process is ongoing?

The deposit confirms your genuine interest in bidding on an item. Should the item be successfully purchased but not paid for, the deposit covers the relisting fees at the auction. You are ensuring a committed and responsible bidding process for all participants. For more details on how this process benefits your auction experience, visit RideSafely’s FAQ section.

For additional assistance or questions, the RideSafely team is here for you. Connect with us directly by calling (215) 289-0300.

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Team RideSafely.com
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How do we pay the security deposit?

When you log into your account, you’ll notice an “Increase Limit” option at the top right corner. Here, you can enter the amount you intend to bid. The system will then prompt you for the required deposit, which can be made using a credit or debit card. Please note, this action merely secures your deposit and does not automatically place a bid for you. Additionally, when placing a pre-bid and acknowledging the associated fees, the system offers you the option to submit your deposit via credit or debit card as well.

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Should you have any further questions or require more assistance, feel free to reach out to the RideSafely team at (215) 289-0300.

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Team RideSafely.com
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How can I claim back my deposit if I decide to stop using the auction?

If your offer is not approved and you have no active bids, you can easily request a refund. Simply navigate to ‘My Account‘, then ‘My Transactions‘, and click on ‘Credits Available‘ to initiate the refund process.

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For any further questions or additional assistance, our RideSafely team is ready to help. Reach out to us at (215) 289-0300.

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Team RideSafely.com
feedback[at]ridesafely.com

Does the Security Deposit count toward the purchase?

Yes, we can apply your deposit toward the purchase, provided it’s either $600 or 10% of the sale price, and does not exceed $2,500.

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Have more questions? Reach out to our helpful team for immediate assistance at (215) 289-0300.

RideSafelyThank you,
Team RideSafely.com
feedback[at]ridesafely.com