Community Q&A

Welcome to the RideSafely Community Q&A! Start your journey now. We understand that diving into the world of auto auctions can be exhilarating yet occasionally confusing. That’s why we’ve compiled this extensive “FAQs: Questions and Answers from Customers Like You” list to equip you with all the necessary knowledge to make confident vehicle purchases on RideSafely.

  1. How does RideSafely’s process work for Copart, IAA, and other auctions?
  2. How much does your service cost?
  3. How do I pay for the car?
  4. How much is the security deposit?
  5. Do you accept cash?
  6. How does the “Buy Now” option for vehicles work?

Payment

  1. Can I pay for the security deposit on two separate cards?
  2. Can I purchase a vehicle with a pre-approved loan from the bank?
  3. How can a seller decline a “Buy It Now” payment?
  4. Is there a cancellation policy?
  5. How can I replace my discontinued Visa credit card with another card?

See All 120 Questions & Answers

Process

  1. What is the interval between pre-bid and live auction?
  2. How does the pre-bid process work?
  3. Why can’t I bid on some cars even though I have a deposit?
  4. Can I bid on dealer-only Copart auctions through RideSafely?
  5. When do preliminary bids need to be submitted to participate in the auction?

See All 98 Questions & Answers

Vehicles

  1. What does the “Undercarriage Damage” type specify on a car?
  2. What does it mean when a car is sold “as is, where is”?
  3. How can I bid on a vehicle that says ‘vehicle might have hidden damages’?
  4. Can the extent of the vehicle’s damage be clarified?
  5. Which vehicles are guaranteed not to be salvage when registering them?

See All 66 Questions & Answers

Documentation

  1. What does an “Odometer Rollback” title mean?
  2. What does “Bonded Title” mean?
  3. How will you transfer the car to my name if I buy a salvage car through an auction or via the “Buy Now” option?
  4. What does it mean if a vehicle does not come with a title?
  5. How can I upload my driver’s license?

See All 99 Questions & Answers

Shipment

  1. I’m buying a car and want to ship it to the UAE; which port will I receive it at?
  2. When the car is delivered, do I need to sign anything or present any paperwork?
  3. If the vehicle, transport, and all fees have been paid, and the paperwork is complete, but transport did not pick up the vehicle by the due date, is the vehicle considered abandoned and will it be resold?
  4. How long do I have to pick up the item after the auction closes?
  5. Do I have to have items shipped or can I pick them up?

See All 62 Questions & Answers

Buyer Services

  1. Can Texas residents bid on cars in Texas?
  2. Is there any membership cost for international buyers?
  3. Do I need a broker to purchase a car with you, and what is the annual purchase limit?
  4. Is the RideSafely German office closed?
  5. Is it possible for residents of Canada to make a purchase through RideSafely?

See All 35 Questions & Answers

Keys

  1. If the car I want to buy doesn’t have keys, where can I obtain them?
  2. How do I know if the vehicle I am purchasing has keys or not?
  3. Does the vehicle have keys?
  4. How can I obtain a key for the vehicle?

General

  1. Can I buy a vehicle without a license while living in the Bahamas?
  2. Where can I find the Watch List in my RideSafely account?
  3. Is the RideSafely Builder Showdown open to motorcycles?
  4. Why did the car I wanted leave the auction when there were 4 days left?
  5. How is it that a car which was sold at auction while I was watching is now back up for auction again?

See All 48 Questions & Answers

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We hope these FAQs have addressed your initial questions about RideSafely Auto Auctions. If you have more specific inquiries or need further assistance, please don’t hesitate to contact our dedicated customer support team. We’re here to ensure your experience with RideSafely is smooth, secure, and successful.

Thank you for choosing RideSafely for your auto auction needs!