Community Q&A
Welcome to the RideSafely Community Q&A! Start your journey now. We understand that diving into the world of auto auctions can be exhilarating yet occasionally confusing. That’s why we’ve compiled this extensive “FAQs: Questions and Answers from Customers Like You” list to equip you with all the necessary knowledge to make confident vehicle purchases on RideSafely.
Process
- Why can’t I bid on some cars even though I have a deposit?
- Can I bid on dealer-only Copart auctions through RideSafely?
- When do preliminary bids need to be submitted to participate in the auction?
- Does my prebid stay until auction time?
- If the car sells for less than my proxy bid, is that what I would pay?
Vehicles
- How can I bid on a vehicle that says ‘vehicle might have hidden damages’?
- Can the extent of the vehicle’s damage be clarified?
- Which vehicles are guaranteed not to be salvage when registering them?
- Can a salvage SUV be repaired and registered?
- What mechanical problems might be present in a car that is up for bid?
Shipment
- When the car is delivered, do I need to sign anything or present any paperwork?
- If the vehicle, transport, and all fees have been paid, and the paperwork is complete, but transport did not pick up the vehicle by the due date, is the vehicle considered abandoned and will it be resold?
- How long do I have to pick up the item after the auction closes?
- Do I have to have items shipped or can I pick them up?
- Can I register the vehicle under a different name if I am shipping it overseas?
Buyer Services
- Is there any membership cost for international buyers?
- Do I need a broker to purchase a car with you, and what is the annual purchase limit?
- Is the RideSafely German office closed?
- Is it possible for residents of Canada to make a purchase through RideSafely?
- What is the process for exporting a car from the United States?
General
- Where can I find the Watch List in my RideSafely account?
- Is the RideSafely Builder Showdown open to motorcycles?
- Why did the car I wanted leave the auction when there were 4 days left?
- How is it that a car which was sold at auction while I was watching is now back up for auction again?
- Is the auction open to the public?
We hope these FAQs have addressed your initial questions about RideSafely Auto Auctions. If you have more specific inquiries or need further assistance, please don’t hesitate to contact our dedicated customer support team. We’re here to ensure your experience with RideSafely is smooth, secure, and successful.
Thank you for choosing RideSafely for your auto auction needs!