Process FAQs
- I was trying to bid on a car, but it said I have to contact customer service
- How do I cancel my bids/order?
- How long does the auction last, and when will I know if I won the bid?
- Has RideSafely’s bidding concluded?
- Can you bid below the Buy It Now price and win the auction?
- How do I find out if a car has a reserve?
- Do all cars have a hidden reserve? I could be the highest bidder and still not win.
- Will the hold on my bidding limit be released after this car’s auction, or will it apply to other cars?
- Why was my highest bid not approved?
- Where can one participate in or observe the live auction?
- When will I receive notification of the results from the Insurance Auction?
- How can I find out if I won the bid?
- When do preliminary bids need to be submitted to participate in the auction?
- How can I bid on an auction that has already started?
- Does “Buy Now Price” mean the vehicle is all mine if I can pay for it?
