FAQs Process
- What is the interval between pre-bid and live auction?
- How does the pre-bid process work?
- What does “auction pre-bid price” mean?
- What time zone are auctions held in?
- Is this a true proxy bid system, or do I need to keep pressing the bid button once the vehicle goes live?
- How do you participate in a live auction after bidding on a vehicle?
- As a dismantler, rebuilder, exporter, or scrapper, if a car is listed on IAAI, can I purchase this car through you and have its salvage title put in my name?
- Can I inspect the vehicle before the auction begins?
- Why do some cars have a “Buy Now” option and others do not?
- How long will it take for my bid to be approved?
- If I bid $100 and no one else bids, do I get it for $100, or does the seller have to approve the bid?
- Why can’t I bid on some cars even though I have a deposit?
- Can I bid on dealer-only Copart auctions through RideSafely?
- How do I delete a bid?
- Can an auction be canceled if the final bid is low?
- How do I look for vehicle auctions near me?
- I was trying to bid on a car, but it said I have to contact customer service
- How do I cancel my bids/order?
- How long does the auction last, and when will I know if I won the bid?
- Has RideSafely’s bidding concluded?
- Can you bid below the Buy It Now price and win the auction?
- How do I find out if a car has a reserve?
- Do all cars have a hidden reserve? I could be the highest bidder and still not win.
- Can I attend and bid at the live auction?
- Will the hold on my bidding limit be released after this car’s auction, or will it apply to other cars?
- Why was my highest bid not approved?
- Where can one participate in or observe the live auction?
- When will I receive notification of the results from the Insurance Auction?
- How can I find out if I won the bid?
- When do preliminary bids need to be submitted to participate in the auction?
- How can I bid on an auction that has already started?
- Does “Buy Now Price” mean the vehicle is all mine if I can pay for it?
- How does bidding on multiple items work?
- What is the process after I win the bid?
- Can I bid beyond my desired bid limit while the auction is in progress?
- When does the auction take place after preliminary bidding has closed?
- Is the preliminary bid or closed bid the final price, or is there more bidding involved?
- What does “Current Bid: Auction Preliminary Bid” mean?
- Can RideSafely purchase a vehicle with a “Dealer Only” listing?
- Do you send email notifications if the final bid is accepted?
- Does my prebid stay until auction time?
- How long do I have to make the final bid if I am the winning bidder?
- How can I know if I am the highest bidder?
- How do I place bids online at an auction?
- Can RideSafely place bids at the Dallas IAAI Auction on my behalf?
- Can I participate in the auction without placing a preliminary bid?
- I was the leading bidder in a live auction (indicated by “Your BID” in green), but I didn’t win. Why not?
- How soon can I bid after making a deposit?
- What does “Bonus Time” mean during an auction?
- What is the meaning of “Sold on Approval”?
- Can I buy cars with an IAA Account?
- Do you carry all IAAI auctions?
- Do I have to be a dealer in order to buy a car from this auction?
- Does the customer or the affiliated dealer place the bid?
- What is a non-public title? I assume I cannot bid unless I have a dealer license.
- How does proxy bidding work?
- How many bids are allowed at one time?
- How can I increase my bidding limit on a particular vehicle?
- What happens to the deposit if no bids are won on that day?
- I want to increase my bidding limit. What steps are involved?
- Does participating in auctions cost anything?
- What happens when a vehicle does not receive a bid?
- If a car doesn’t sell at an auction, can you still buy it?
- Buy It Now auctions: Does the highest bidder get the car, or is the Buy It Now price the minimum you accept?
- Can I purchase an item directly from an Insurance Auction without submitting an offer?
- How can I watch a live auction?
- If the car sells for less than my proxy bid, is that what I would pay?
- What is the vehicle reconstruction process?
- How do I bid using the Live Broadcasts option?
- How long after pre-bidding ends does the actual auction take place?
- Why would my bid be outbid after the close of bidding?
- How do I start getting ready to bid?
- How long does the seller have to reject a bid?
- Can I buy a vehicle outside of the auction for a ‘Buy It Now’ price, or do I have to bid?
- How do I retract a bid?
- How does your process work, if I see a car that is being sold by Copart, can I bid on the car during Copart’s live auction?
- Why would a bid be rejected in a car auction?
- How long does each live auction last?
- Does the highest bidder always get the car or is up to a seller or is there a minimum bid?
- Does the highest bidder win?
- How long do I have to wait to find out if I bought the car?
- How long does registration take before I can bid on an auction, and can I register with RideSafely on Monday and bid the same or next day?
- How to qualify to bid and purchase?
- How do I know when the live auction starts?
- If i have the highest bid at the end and there’s no live bidding, do i automatically win?
- Does winning a bid on this site mean I’ve actually won the vehicle, or do you take our highest bid to the auction to “see” if it wins?
- Can you retract a bid?
- What happens to my deposit if i can’t make highest bid?
- If vehicle is Sold at Less than my Higher Bid do I pay the Lower amount?
- Do I need to form a company to buy vehicles on RideSafely?
- How does the “Buy Now” option for vehicles work?
- How long does it take to get the results to a auction?
- Why did I receive notice after RideSafely’s bidding ended that my bid is no longer the highest?
- How does RideSafely’s process work for Copart, IAA, and other auctions?
- Why was the RideSafely bidding deadline extended?
- Can I visit your facility and purchase a vehicle directly on-site?
- What does the bid amount include?
- Do I need to agree to the terms of the Deposit Agreement and Purchase Order Agreement before submitting my offer?