Process Questions

 

How to qualify to bid and purchase?

In order to activate your bid you would need to secure it with a deposit of either $400 or 10% of your bid (whichever is greater). If there are restriction listed on the item you are trying to bid on, please contact customer service at (215) 289-0300. Read more

If i choose to purchase a Buy Now vehicle do i still have to pay a auction fee? What are all the relevant fees when purchasing a buy now vehicle?

All fees still apply unless this item is listed under a special promotion as NO FEES. Please use a fee calculator located on every page next to the bid button to figure our applicable fees. Read more

I was notified my bid was not approved. I was the highest bidder, why did I not get the car?

Most of the auctions have a reserve set on a vehicle. If the seller doesn’t approve our bid or does not counter offer to our bid, it will get declined and either removed from sale completely or be put on the next week sale for a rerun. Read more

I was notified I had the high bid on a vehicle which is now on “Awaiting Results”. Can you tell me how long it will be before I can proceed with the purchase?

Auction results may take up to 48 hrs to be posted. Read more

I was going to buy an 07 dodge charger that was listed “Buy it Now” for $425. Now it says its up for bid. May I still purchase the vehicle for that price?

You can still make a bid for that price. The item will go to live auction and we will attempt to purchase it for you.

If it sells for less, you will get for less.

Please keep in mind, it may go for a higher price at live auction and we may not be able to get it for you. Read more