Process Questions

 

How soon after a deposits made can I bid?

As soon as you can make a deposit, you should be able to submit your bid or bid live. Restrictions may apply where you would have to contact customer service first, but it would be promptly displayed on the item you are trying to bid on. Read more

I just placed a BID on a live Auction. I was supposed to be the winner (Your site said “Your BID” with green – that means my bid was the first one). However, when the auction completed with my last price, I did not win the car. Can you please explain why?

You did end up the highest bidder at the live auction. Currently we are waiting for the results of this item as it is on approval. We will notify you in either way. Please keep in mind, the auction can take up to 48 hours to make a decision. Read more

How long after online bidding ends does total bidding end and award of truk to bidder occurs?

Once the bidding ends on our site, the live auction will begin within half hour. Bidding could go on all day. Results are usually available by end of the day or may take up to 48 hours. Read more

How to bid on Multiple items?

If you are a first-time buyer, you must contact our office at (215) 289-0300 if you wish to bid on multiple items in the same day. Read more